Intercultural Assessment

Enhance Intercultural Skills with the IES

Prepare students for a global workforce and cross-culture experiences by deepening their understanding of intercultural competence with the Intercultural Effectiveness Scale assessment.

Learn About the IES Intercultural Assessment

The IES assessment survey evaluates competencies critical for effective interaction with people who are different from one another. These differences can originate from country culture or from ethnic, generational, religious, and other sources.

The IES provides educators and study abroad managers with measures to help them create a baseline of self-awareness about the current levels of intercultural competencies of those they teach and/or prepare for study abroad experiences. This baseline serves as a platform from which students can explore – with their teachers and classmates – concrete, pragmatic “next steps” they can take to enhance their competencies and help make their educational and/or study abroad experience more fulfilling and productive.

The IES measures three major competencies:

Continuous Learning

How we learn about other people and the accuracy of that learning.

Interpersonal Engagement

How we develop and manage relationships with people who are different from us.


How we manage the challenges and stress involved in interacting with people different from ourselves.

The assessment can be purchased as a stand-alone tool or as a combination pre- and post-assessment whereby you can administer the assessment before the coursework and/or study abroad program and again afterwards to measure changes, track progress and plot a roadmap towards further improvement.

Research shows that the IES and its intercultural assessment tools are reliable and have predictive validity, which means people with higher results tend to perform at a higher level in terms of intercultural engagement skills.

Why Professors and Study Abroad Program Managers Choose the IES

The IES helps to educate students on how to increase their level of intercultural competencies and positively affects their learning experience in intercultural coursework and while studying abroad. The 60-question assessment provides students with feedback on their current levels of intercultural skills and shows them how they can develop these skills during a course or study abroad experience.

After completing the assessment, students receive an easy-to-understand, comprehensive self-development workbook that includes the tools to create a personal development plan. The personal development process introduces students to a highly effective self-improvement method they can use not only during the course, but also while studying abroad and throughout their entire career.

Benefits of Using the IES Intercultural Assessment

Prepares Students for a Global Workplace

Many campuses have an institutional learning objective focused on preparing students for a global world that has to be assessed for accreditation purposes.The IES provides your students with feedback on their current levels of intercultural skills and shows them how they can develop these skills during your course. Once your students take the IES, you can incorporate activities into your syllabus to reinforce its lessons, expand their global understanding, build their intercultural skills and meet the accreditation requirement.

Measures Effectiveness of Intercultural Courses and Study Abroad Programs

The IES is a valid and reliable pre-post instrument, especially combined with qualitative data, when you want to measure whether or not your intercultural competence programs or study abroad programs are effective. With the ability to provide pre-and post-assessments, professors and study abroad program managers can incorporate cross-cultural activities and coursework into their syllabus or study abroad program to reinforce its lessons, expand global-related understanding, and build intercultural skills.

Enhances Study Abroad Experiences

Cultural immersion in another country offers numerous benefits for open-minded students, so long as the students are prepared for experiencing a culture different than their own. The IES intercultural assessment tools aid in the process of acclimating the student prior to their study abroad experience and measuring their growth in intercultural competencies after the experience.


Candidates have agreed their IES profiles are uncannily accurate. I’ve found it to be a great non-threatening tool to start talking about intercultural effectiveness.
Philippa Erlank

As teachers, the information we gain about our students [through the IES] allows us to tailor activities and provide support resources to help enhance their cultural competence. However, the IES provides students with an easy to understand, comprehensive self-development workbook which includes the tools to create a personal action plan – we believe the IES is definitely in a class by itself.
Elizabeth Howard, Martha Petrone

An Intercultural Assessment with Real Impact

The IES is a proven, individualized personal development structure that enables people to become more successful, inclusive, interculturally and globally proficient. The Kozai Group uses the highest standards available in the social sciences to build and maintain the most accurate and relevant assessments.

Research Studies Using the IES

How to Administer the IES

Set up your online account in the Kozai Group Assessment Center

Upload the list of participants

Send out the
invitation to take
the online assessment

View results in the assessment center

Share results with participants


When should I use the IES?
The IES should be used to evaluate intercultural competencies to ensure optimal performance, productivity and fulfillment for students participating in intercultural coursework or study abroad programs.
Do I provide the intercultural assessment to a group or to individuals?
The assessment can be provided to either one individual or to a number of individuals within a particular group.
Will there be actionable advice provided after the assessment?
Students will receive a comprehensive report and an easy-to-understand, comprehensive self-development workbook that includes the assessment tools to create a personal development plan. The personal development plan allows students to target skills they want to strengthen based on their IES results.
What languages are available for the IES?
The survey is available in English, Spanish, French, German, Japanese, Arabic, Mandarin Chinese, Portuguese, and Italian. If the language you’re looking for isn’t listed, please reach out as we add new languages frequently.

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Empower Your Educational Institution, Study Abroad Programs and Students Today with the IES

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